Here is a list of resources for businesses. We plan to regularly update with more information as it becomes available.
The Coronavirus Aid, Relief, and Economic Security (CARES)
The CARES Act allocated $350 billion to help small businesses keep workers employed amid the pandemic and economic downturn. Known as the Paycheck Protection Program, the initiative provides 100% federally guaranteed loans to small businesses. Importantly, these loans may be forgiven if borrowers maintain their payrolls during the crisis or restore their
Please visit the US Chamber of Commerce Coronavirus Small Business Survival Guide.
Other CARES Act Resources
City of Dallas Updates
School District Updates
Local News Updates
- If you need help paying your utility bills, contact your service provider immediately. Atmos, TXU and Dallas Water Utilities has suspended disconnections at this time.
- Spectrum is offering free WiFi hot spots, unlimited data, and no disconnects or late fees. Info on this here.
Additionally, Reliant is actively working to assist its customers in Dallas County during the novel coronavirus (COVID-19) pandemic. The customer-assistance measures Reliant has taken thus far include: pausing payment-related disconnections for residential and small commercial customers; offering bill payment assistance (payment extensions, late fee waivers, and deferred payment plans); and encouraging social distancing through the use of online and telephone assistance. They are also suspending disconnections for non-payment until April 3. See the news release here.
Small Business Administration Guidance & Assistance
Applying for an SBA Loan
At the moment, there are two components to qualify for an SBA loan. First, counties in Texas must meet an economic impact threshold for businesses within those counties to become eligible for loans. Once a county is certified by SBA, then businesses within that county can become eligible for the loans. Here are the two steps Texas businesses in need should take:
1. Register with the Texas Division of Emergency Management (TDEM):
The SBA has designated COVID-19 as a qualifying event for Economic Injury Disaster Loans (EIDL) for businesses and private non-profits in affected communities. Before a business can become eligible to receive funds, the county in which it resides must first meet an economic impact threshold. The Governor’s Office and TDEM are currently working with SBA to qualify counties for this declaration, and we expect it will happen soon. To help that process, Texans should register with TDEM here.
2. Apply for an SBA loan:
Once Texas counties are certified by the SBA (stemming from step #1 above), qualified businesses that have applied will be eligible to start receiving funds. You can apply for an SBA loan here. Here is a step-by-step process for business owners in both English and Spanish. For additional information, please visit to visit the SBA website.
Required Information to Complete the Application
After a Presidential disaster declaration, you must first register with the Federal Emergency Management Agency (FEMA). To obtain a registration number, call FEMA at 1-800-621-3362 (TTY: 1-800-462-7585) or visit DisasterAssistance.gov.
The following information is required to complete the SBA online application:
- Contact information for all applicants
- Social security numbers for all applicants
- FEMA registration number
- Deed or lease information
- Insurance information
- Financial information (e.g. income, account balances and monthly expenses)
- Employer Identification Number (EIN) for business applicants
City of Dallas Office of Economic Development
The City of Dallas Office of Economic Development has created a web page with information for small business.
Bank of America Information
For any Bank of America small business or banking (credit card, auto loans, mortgages, etc.) clients that are suffering from financial hardship resulting from COVID-19, please reach out to our board member Harsh Agarwal, Vice President at Bank of America, (email@example.com) to seek ‘payment assistance’. All clients are being evaluated on a case-by-case basis for support in this volatile time. For more information, please visit Bank of America’s website.
WaFD Bank Information
If you are a business who has been negatively impacted by the COVID-19 virus, WaFd Bank is here to help with emergency funding for your small business. Those who have seen a 10% or greater drop in revenues can apply to receive up to $200,000 on business lines of credit with 90 days interest-free. Info here.
Unemployment and Workers’ Comp
- Anyone who has lost their job due to coronavirus or has had to take time off to self-quarantine or care for a sick relative (and does not get paid sick time from work) may apply for UNEMPLOYMENT benefits. Info on that here. Governor Abbott has suspended the waiting period for unemployment benefits.
- Anyone whose job has brought them into direct contact with someone with coronavirus (for instance, a first responder or a health care worker) and has become ill or are required to quarantine can file for WORKERS’ COMP. File for that here.
- If you or a friend or family member are out of work, the Texas Workforce Commission provides support services as well.
The U.S. Department of Treasury has a list of financial resources for consumers.
Trouble Paying Rent or Mortgage
If you don’t have enough money to pay, contact your lender or landlord immediately. Help includes:
- If you are a Dallas Housing Authority client, please immediately report any loss of income in order to reduce your portion of rent and inspections will be restricted to health and safety only.
- Texas Department of Housing and Community Affairs Foreclosure Prevention 1-888-995-HOPE (4673)
- Texas Attorney General Consumer Protection or call 800-621-0508
- Texas Health and Human Services Commission has resources available. There may be vouchers to assist those in need with paying their rent. Also get government assistance with other needs, including lease application fees, information on low income housing and security deposits. Dial 1-877-541-7905 to find additional ways to get rent help.
- Texas offers programs that can help you with paying your mortgage and also avoid foreclosure. Local resources, including government and non-profit assistance, can help qualified homeowners
- Homeowners have other resources too. Also click here for a listing of Texas HUD counseling agencies that provide free foreclosure counseling.
Message from State Representative Morgan Meyer
SCORE Guidance for Small Businesses During Coronavirus
The Emergency Coronavirus Bill: What Employers Need to Know Regarding the Legislative Response to COVID-19
The U.S. Chamber created a toolkit to share recommendations for businesses and workers across the country from the Centers for Disease Control (CDC). We continue to encourage American businesses to follow data-based guidance from the CDC and state and local officials.
The toolkit—which can be found at uschamber.com/coronavirus alongside additional COVID-19 resources—has sharable graphics based on the CDC’s latest guidance for businesses and employees for you and your members to share on social media, websites, and other channels.
Texas Education Agency Updates
COVID-19 Support & Guidance
Includes the latest info on school closings.
UT Southwestern Mental Health and Health Care Resources
UT Southwestern Peter O’Donnell Jr. Brain Institute clinicians and mental health experts Ahmad Raza, M.D., Ph.D. and Jenny Hughes, Ph.D., M.Ph. addressed mental health issues and the COVID-19 pandemic during a virtual meeting hosted by the North Dallas Chamber on Monday, April 6, 2020. Chamber leaders moderated a conversation with Drs. Raza and Hughes about strategies for grit, resilience and anxiety management during this unprecedented time. Download their list of resources here.
Dallas-Forth Worth Hospital Council: Supporting Families by Alleviating Concerns Through Education and Awareness
We are facing a global coronavirus (COVID-19) pandemic and working to understand our new way of living and working. This includes adapting to restrictions on social interactions, including social distancing, and practicing higher standards of hygiene. To help understanding this change in our daily life, we want to share some suggestions and resources to remind our North Texas families to stay physically and mentally (emotionally) healthy.
Food Assistance and Donation
- Here is also a list of open food pantries inclusive of hours.
- Hero and HG SPLY Co have begun a service called “Family Meal To Go” –
Starting tonight at 6 pm they will be serving Family Meal To Go from the Valor St entrance of Hero. This will be free to all service industry and their families. Guests will stay in their car and staff will deliver meals to their cars. They will be utilizing food donated from their vendors as well as from their our own kitchens. This will be available Monday through Friday from 6 pm – 9 pm or until we run out of food. It is available for all service industry folks as well as any family affected by Covid. If you are interested in donating to this cause email BeatCovid@livinghg.com. They will take any and all donations of product. They have two 24,000 sq ft spaces they can utilize for dispersing items to impacted service industry and affected families safely. More information is available here.
The Texas Department of Insurance has resources and information available for consumers who have insurance related questions.
Science Spotlight: COVID-19
Steve Love of the DFWHC hosted a COVID19 online virtual presentation with the Perot Museum. Here’s a link to the presentation: https://youtu.be/8PVUbJ3vzzE